From his early days scrubbing dishes to directing a billion-dollar brand, Don Fox’s extraordinary journey to the top of Firehouse Subs is a testament to where ambition and grit can take you.

With a deep dive into his decision-making process, Don shares how adapting to change, course-correcting, and always putting the brand first were crucial to his and the company’s success. He also emphasizes the importance of a community-focused approach, highlighting how the Firehouse Subs Public Safety Foundation has become an integral part of the brand’s identity, contributing nearly $90 million to public safety initiatives.

The mission is to make sure that the guest feels better when they leave than they did when they came in.” – Don Fox

With 50 years of industry experience, Don dives into the challenges and triumphs of building a franchise empire, the importance of investing in people, and the strategic decisions that propelled Firehouse Subs to over 1200 locations.

This episode isn’t just a story about making it big—it’s about making a difference, one sandwich at a time. Tune in for an inspiring blend of wisdom, wit, and practical advice from a true industry titan.