1) Hire a PR company. This is a smart move, even if you think your brand is small enough to manage its own PR. A professional PR firm will have more connections to get the right people in your doors and talking about your brand, and will also be able to pitch these stories to media. Elevation Burger recently hired Maloney & Fox, (the same PR company with the LinkedIn account) to leverage their brand messaging.
2) Create buzz around your events, such as grand openings. A PR company can help here too. For the L.A. opening of Freshii, the brand got Ryan Seacrest and Ashton Kutcher to tweet about it. Something as simple as this allows you to reach a huge fan base (Ryan Seacrest and Ashton Kutcher have over 15 million followers combined on Twitter), getting the word out that much faster.
3) Supply food to an event. If you cater a charitable event, a radio or TV station party, or a number of other things where celebrities will be present, it will be more than easy to get a quick snapshot of a celebrity digging into your food.
Example 2: Elevation Burger catered lunch to a radio station where Danny Bonaduce was DJing, and he was quoted as calling it the “Best Burger he ever had”!
4) Open in the “big” markets, and practice 4 walls execution. The “big” markets being NYC, LA, Miami, Las Vegas and D.C. – also known as “critical areas”. The press loves these areas and they are where celebrities are most likely to be found. However, simply planting yourself in one of these locations is not enough. You have to be a standout – exceptional product, cool environment and excellent customer service – in order to get people in your doors and keep them there. Examples of where this has helped food franchises retain notable clientele are Michelle and Barack Obama being photographed in Five Guys Burgers & Fries, and Shawn Springs, formerly of the Washington Redskins, openly speaking in an interview about loving Elevation Burger (while eating at an Elevation Burger) – both in D.C. A quote from People Magazine talks about Megan Fox eating at Freshii in L.A.:
“A solo Megan Fox grabbed a healthy lunch at Freshii in L.A. The actress stopped into the chain's South Fairfax Avenue location, where she ordered a customized wrap for herself and was "really sweet to the staff," an onlooker says.” – People Magazine
And finally, Harry Potter’s Daniel Radcliffe mentions in an interview with MTV that he thinks zpizza is the “Best Pizza in New York”.
5) Help out with a celebrity's charity or organization. Here you strike double the marketing gold. While giving back, doing something worthy and contributing to your company’s social responsibility, you are also bound to receive props from appreciative celebs who want to encourage people to contribute to their causes – and a little cross-promotion never hurt anyone!
Example 1: Christy Turlington tweeted a ‘Thank You’ out to Fransmart after we donated to her Every Mother Counts cause (see photo).
These are things which you can post onto your website and social media sites, showing all your followers what great company you keep.
Utilize every bit of celebrity publicity you can – in a celebrity obsessed culture, this is the mother of all PR. With Twitter, and news platforms such as TMZ that are round-the-clock eyes, celebrities are more accessible than ever and having one seen with your product is not impossible.
As Founder and CEO of Fransmart, Dan Rowe has turned dozens of emerging restaurant concepts into national and global chains. Mr. Rowe is a franchisee, master franchisee, franchisor, consultant, strategist, and private equity investor. He has published several expert opinion articles and spoken at numerous restaurant and franchise industry conferences. Dan is also a guest blogger for CNBC through his membership in YPO - Young Presidents' Organization. Connect with Dan Rowe on LinkedIn
As Fransmart's Vice President of Marketing, Kristin Martonik directs global franchise marketing for Fransmart’s portfolio brands. She has led franchise marketing for dozens of regional, national and global chains. Her expertise areas include strategic marketing consulting, sales development, PR, CRM and marketing automation, SEM and SEO, brand development, advertising, and print and digital design. Kristin has 15 years of experience in international business and marketing, and has also worked in the music industry. Kristin has been with Fransmart since 2004. Connect with Kristin Martonik on LinkedIn
As Vice President of Sales, Ryan Durishin helps food operators build wealth by expanding their portfolio with high growth, emerging restaurant brands. Ryan consults closely with both prospective franchisees and Fransmart franchisors, and manages and mentors our franchise development team. Ryan has extensive experience in both domestic and international development. He has over twelve years of experience in Sales, Marketing, and Business Development, and he has been with Fransmart since 2010. Connect with Ryan Durishin on LinkedIn
As a Senior Director of Development, Paul Tran facilitates franchise deals between investors and emerging, high growth restaurant brands, with a specialization in global markets. He also has experience in corporate banking; private, alternative, and business investments; and business-to-business, consultative, and high-ticket sales and marketing. Paul is a former restaurant founder / owner, and a current restaurant franchisee. Paul has been with Fransmart since 2007. Connect with Paul Tran on LinkedIn
As the Vice President of Brand Management for Fransmart, Kathy Thombs works closely with new and existing restaurant brand franchisors and the Fransmart development team, to ensure seamless and successful franchise partnerships. Her areas of expertise include brand strategy and development, franchise sales process and operations, franchise compliance - including the ever-changing federal and state franchise regulations, marketing strategy, analytics, and CRM proficiency. Kathy has been with the company since 2003. Connect with Kathy Thombs on LinkedIn
Mark Treptow is a Senior Director of Development at Fransmart, and founding shareholder in a privately held QSR concept. Mark drives franchise growth for brands in Fransmart’s restaurant portfolio. Mark has been involved in the formation and growth of three successful start-up companies. At Fransmart, Mark works with investors, business owners, corporate executives, and existing franchise operators to expand their investments through multi-unit or master franchise development. Mark has been with Fransmart since 2008. Connect with Mark Treptow on LinkedIn
As our Brand Marketing Coordinator, Jimmy consults our franchise brands on B2C marketing programs, branding and social media, local store marketing, and SEO / content marketing. He is a creative thinker, with a unique ability to develop breakthrough campaigns; in fact, he has a viral YouTube.com video with over 1M views under his belt. Jimmy helps our brands be seen and heard in a loud and often cluttered digital marketplace. He has been an Assistant Account Executive at ad agency Greenfield/Belser, a Marketing Associate at LivingSocial, and a copywriter. Connect with Jimmy on LinkedIn
Casey Thorp is Fransmart's Public Relations & Marketing Systems Manager, overseeing our CRM and Marketing Automation programs. Casey manages our candidate nurturing programs, to ensure franchise candidates receive the latest Fransmart brand updates. She works with industry and regional media to facilitate strong PR exposure for our brands. Casey forges relationships and represents Fransmart with service providers, franchisors, franchise candidates and media. She has a strong background in digital marketing, and has been with Fransmart since 2011. Connect with Casey on LinkedIn
As a Director of Business Development at Fransmart, Jenn brings a wealth of knowledge to the Franmsart team in the areas of client relations, social and traditional media, and business development. Jenn has previously served as the Northeast Account Manager for LivingSocial, and was a Production Assistant for Fox News Channel. Jenn has a keen interest in identifying hot emerging restaurant brands, assisting with their franchise development strategy, and matching these high-growth concepts with qualified prospective franchisees. Connect with Jenn Pellegrino on LinkedIn